Easy to buy: Customers will receive a single contract, duration and workspace for managing the Q license authorization: What happens to my support access if a service contract on my profile is renewed after my profile has been changed? I can`t open the access registration card in the cisco profile manager if the A file displays: Your profile won`t automatically update to allow support access if a service contract is extended after your support access has been changed. The renewed service agreement must be reinstated to your profile to resume your access to assistance. Q: What happens if my company is renewing our service contracts? Am I losing access to Cisco`s technical support? In the absence of an active service contract, your registered customer profile will be reset. You keep your user ID Cisco.com and password and you can continue to access publicly available information. Your profile is not deleted or deleted, and you may have assigned service agreements to your profile at a later date. Select the “Additional Access” tab. Enter the service contract number (s) in the area provided and click the “Send” button – You will receive an email notification that the service contract contracts have been entered into. The service contract can take up to 6 hours to be awarded. This document describes how to find a Cisco contract number associated with a Cisco Email (ESA), Cisco Web Security Appliance (CES) or Cisco Security Management Appliance (SMA) security application.
Note Supported file formats are only CSV and TXT; XLS is not supported. The file can hold up to 1,000 serial numbers, separated by a comma, an empty sign or one over the line. Don`t insert column topics. The message refers to checking your physical address, not your email address. The registration system cisco.com validated your company name and address using a global list of “Denied Parties (DPL).” Sometimes the DPL system is temporarily unavailable and the DPL exam may fail after the ID is created/updated, so your account remains in an “unredid” state. To correct this, simply update/update the company name or address for the DPL review to be re-tested. A: To access support services, Cisco.com user must have a personal profile Cisco.com with current service agreement information and an active service contract assigned to it. Note: If you do not have access to any of the links below, please contact your partner or authorized reseller Cisco, your Cisco account manager, or the person in your company who manages information about Cisco`s service agreements.
a. Preparing an entry file with up to 1,000 serial numbers separated by a comma, an empty character or a lineumzina. A: If other service agreements are assigned to your Cisco.com profile, you don`t lose access to support services. You can verify this information by contacting the person who manages your service contracts. You can also check the service agreements currently assigned to your profile by installing the Service Contract Owner link in the Additional Access section of the profile manager Cisco.com. Q: I should be associated with other service contracts for my business. How do I get service contract numbers and add them to my profile? Q: My company has other active service agreements that should allow me to support services with Cisco. Why is my access level changing? Click here for registration information with a service contract number. If you would like to enter into a direct service contract with Cisco (or if you think you have an agreement but are unsure of your service contract number), please contact Cisco Customer Service at (800) 553-NETS (Direct (408) 526-7208).